Verkkoyou can make a claim online at phoneclaim. com/verizon or call back to get another rep but there has to be more to this story.
Why did they deny.
Verkkoasurion is a scam, their business model is in denying your claim and just sucking up your money, don't support this garbage company.
Verkkoif your claim is initially denied but you feel it should be covered, you can escalate your case by requesting a manager review or filing a formal appeals.
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Verkkoyour questions on phone deductible, asurion insurance and phone insurance claims are answered here.
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